Implementation Support DS Solutions uses an implementation methodology that consistently results in successful cutovers. Upgrade Support DS Solutions uses a methodology built upon our successful implementation approach but tailored to handle the nuances of a version upgrade. Usage Assessment The primary objective of the BPCS usage assessment is to identify practical ways to improve user satisfaction with BPCS.  With our breadth of experience and detailed understanding of BPCS, we are confident in identifying opportunities for improvement. Fine Tuning and Helpdesk DS Solutions helps organizations become “leaner” by recognizing and implementing opportunities to “fine tune” BPCS usage.  Our remote helpdesk support is a cost effective, flexible approach for getting answers to your occasional questions. Training DS Solutions provides on site training, tailored to each customer’s requirements, using the customer’s test data.  This technique allows for maximum retention of course content. Technical Development From simple changes to reports to complete integration between 3rd party applications, DS Solutions will deliver high quality solutions. eCommerce Support DS Solutions has extensive experience implementing Harbinger TLE for the AS/400 and NT server within the demanding automotive and appliance industry. Overview Reference Manual for BPCS The 300 page Overview Reference Manual for BPCS contains critical reference information for the major modules of BPCS.  The feedback from the 120 companies using the manual is unanimously positive.